My Asus laptop was playing up so took it to techShop.They tried there best to resolve the problems but eventually told me they would have to format the hard drive. They were even prepared to first copy the hard drive and reinstall the programmes after formatting the hard drive. I told them I had my documents on my external hard drive. They went ahead and that solved the problems. I mentioned I would lose Office so they reinstalled office for me. The service was excellent and they continued to keep me up to date on the progress. I am very satisfied with the outcome and would highly recommend them to anyone needing computer repairs.

I run a 24 hour, seven days a week operation. Between techCONNECT and their sister company techSHOP all our Internet connectivity and IT needs are met. What I really love is that they're close by and only a phone call away. Before they were here I had to wait days to weeks for someone from Nelspruit to help us. To me, time literally is money! Now I know that if I call, they'll be here within a couple of hours, even over the weekends!

I have a 5 Star lodge in the middle of nowhere and have international guests that expect 5 star internet and that is exactly what Arno and his team from TechCONNECT provided me in a very remote area in the Bush. Before I used to pay thousands of rand a month for cellular data ( which was sketchy at the best of times ) I have had such good service from Arno and his team at TechCONNECT that I have referred him to friends as I know that they will get the same excellent service that I received. I am so happy that I have requested that they install a SmartCam for game viewing so that all my guests, past and future can view the wildlife in the garden. Thank you TechCONNECT

Basically, our entire IT infrastructure is run by techCONNECT. Before they arrived on the scene we had to wait for weeks to receive any type of IT Support. Now they run our servers, PC's and Internet and we haven't had a glitch since they arrived!

“techCONNECT provides our WiFi service for our three Kruger lodges and our home/office. It’s a great service, the most responsive IT support we have ever received. It’s easy to look good when things are going right. But we judge our service suppliers by how they perform when things go wrong. And techCONNECT gets a rare 10/10 from us in that critical test.100% recommended as an exceptional service supplier.  

Good afternoon Arno,

Forget the formal niceties like the weather and health issues. Let’s get straight to the POINT.

Ever since retiring from University (2012) I have had issues with my computer, I have engaged many Experts to remedy the problems and have still suffered the same and other problems.

I moved to Marloth Park  (July 2020) which I believed would be adding to my computer woes as this part of country would not have the knowledge or the people to solve my problems.

Surprise. Surprise not only did I find a Company to assist…… but found a Company that surpassed my every expectation and did what others failed do.

The gist of my story is a BIG THANK YOU to you and your staff for the excellent attention and service. I don’t believe in normally in singling out a person within a company, however, in this case I must personally THANK Samantha. She has never failed in attending to a Grumpy old man’s constant problems.

Once again thank you

Kind regards Gordon Shaw PhD